After-Sales Service,
Built for Scale
After-sales service management software for brands, service centers, and technicians — ticket routing by pincode, warranty, spare parts inventory, SLA tracking, and customer portal.
No credit card required · Setup in 30 minutes
Tickets resolved
Service centers
Technicians
Uptime SLA
Ticket volume — last 12 months
Trusted by leading service brands
Powering modern after-sales operations
Hundreds of appliance, electronics, HVAC, and home service brands manage tickets, technicians, and service centers with Techify.
Brands onboarded
Service centers
Technicians
Platform uptime
Everything your service
operation needs
From first ticket to final payment — every workflow covered, every role connected, every assignment tracked in real time.
Smart Ticket Management
Category → Product → Fault → Priority. Auto-route every ticket to the correct service center with full activity timeline.
Multi-Brand Isolation
Every brand operates in a completely isolated tenant. No cross-brand access to tickets, service centers, or technicians.
Real-Time RBAC Assignment
Role-based assignment system for admins, brands, service centers, and technicians with secure API-level access control.
Built-in Ticket Chat
Real-time customer and technician communication with read receipts, reactions, attachments, and live updates.
Auto Wallet & Payouts
Automatically credit service center wallets after resolution with approval-based withdrawal workflows.
Deep Analytics & Reports
Track SLA performance, technician productivity, top faults, ticket volume, and export reports instantly.
Real-Time Notifications
Instant alerts for assignments, ticket updates, status changes, payouts, and escalations.
Products & Fault Catalog
Manage categories, products, models, and fault types with intelligent ticket linking and filtering.
Fully Responsive
Optimized for desktop, tablet, and mobile so technicians can manage tickets directly from their phones.
Up and running
in 4 simple steps
Your complete service operation setup in a few hours — from onboarding brands to managing live tickets.
Create brand
Set up your company workspace, assign managers, configure ticket rules and secure tenant isolation.
Add service centers
Onboard service centers city-wise, assign operators and technicians with role-based access.
Define catalog
Create product categories, models and fault types for smooth ticket automation.
Manage tickets
Tickets auto-route to technicians with real-time tracking, updates and wallet payouts.
The right view for
every team member
Every role gets a clean, focused dashboard with permissions tailored to their responsibilities.
Build your service network
Add service centers city-wise, assign SC operators, onboard technicians — all from your dashboard.
Smart ticket routing
Assign to an SC or directly to a technician. See real-time status across your entire brand.
Products & categories
Define product catalog, fault types per category, warranty periods — tickets auto-link.
Brand analytics
Weekly/monthly/yearly reports on resolution rates, SLA, technician rankings, earnings.
Brand Manager
4 powerful capabilities with secure, precisely scoped permissions for your workflow.
Get Brand Manager access →Trusted by growing
service operations
Real numbers from brands, service centers and technicians actively managing after-sales operations on Techify.
Active brands
Service centers
Daily technicians
Satisfaction score
Your appliance broken?
We'll fix it.
Raise a service request in under 2 minutes. Track it live. Get it resolved by certified technicians near you.
4.8★
Customer Rating
<4h
Response Time
98%
SLA Compliance
500+
Technicians
Tell us what needs fixing
Priority
No app needed
Works perfectly on any device
Instant confirmation
Get your ticket number immediately
Certified technicians
Only verified professionals handle repairs
Warranty? No charge
Claims processed automatically
Live Ticket
Refrigerator Not Cooling
Ticket Created
Technician Assigned
Technician On The Way
Issue Resolved
Simple. Fast. Transparent.
A modern after-sales workflow built for customer convenience.
Describe the issue
01Tell us what's wrong — choose your product, category, and describe the fault.
We assign a technician
02Our system matches you with the nearest certified technician.
Track it live
03Watch ticket status in real-time and get ETA updates.
Problem solved
04Rate your experience and track warranty automatically.
Loved by service teams
across the country
Real feedback from brands, service centers and technicians using Techify every day to manage operations at scale.
“We manage 14 service centers across 3 states. Techify gave us one clean view of tickets, technicians and earnings. We onboarded our entire team in just 2 days.”
Rajesh Kumar
Head of Service, CoolBreeze AC
“The wallet system completely changed our payout workflow. Service centers now track earnings in real time and request withdrawals instantly.”
Priya Sharma
Brand Manager, FreshHome Appliances
“Our technicians previously worked on WhatsApp. Now they manage jobs, chats, photos and updates in one platform. Resolution time improved massively.”
Arjun Mehta
SC Owner, Delhi North
Simple plans,
built for growth
Start free for 14 days. Scale from a single service center to a nationwide multi-brand support operation.
Starter
Perfect for startups and growing local service operations.
- 1 Brand / Tenant
- Up to 5 Service Centers
- 25 Technicians Included
- Unlimited Tickets
- Basic Analytics Dashboard
- Wallet & Payout Support
- Multi-brand management
- Advanced SLA reports
- Dedicated account manager
Growth
Designed for brands scaling across multiple cities.
- Up to 5 Brands
- Unlimited Service Centers
- Unlimited Technicians
- Advanced Analytics + CSV Export
- Wallet + Automated Payouts
- Custom Ticket Rates
- Priority Support
- Dedicated account manager
Enterprise
Tailored infrastructure and workflows for large enterprises.
- Unlimited Brands
- Unlimited Everything
- White-label Platform
- Custom Integrations
- Enterprise SLA Management
- Audit Logs & Compliance
- Dedicated Success Manager
Frequently asked
questions
Everything you need to know about Techify, onboarding, security, pricing, and operations.
Can one admin manage multiple brands?
Can one admin manage multiple brands?
Yes. Super Admins can manage multiple brands, service centers, technicians, and reports from a single dashboard while maintaining complete tenant isolation between brands.
How does the auto-wallet crediting work?
How does the auto-wallet crediting work?
Whenever a ticket is marked as resolved, the configured payout amount is automatically credited to the service center wallet. Operators can monitor balances and request bank or UPI withdrawals instantly.
Is data isolated between brands?
Is data isolated between brands?
Absolutely. Every brand runs in a fully isolated tenant architecture with secure database-level filtering to ensure complete separation of tickets, technicians, and analytics.
Can we migrate our existing ticket data?
Can we migrate our existing ticket data?
Yes. We support CSV imports and custom migration APIs. Our onboarding team can help migrate your legacy data from spreadsheets or existing software systems.
Is there a mobile app for technicians?
Is there a mobile app for technicians?
Techify is fully responsive and optimized for mobile browsers. Technicians can manage tickets, upload photos, chat, and update statuses directly from their phones without installing an app.
What happens if we exceed our plan limits?
What happens if we exceed our plan limits?
We notify you before you reach your limits. Your service continues uninterrupted while you upgrade your subscription with prorated billing support.
Still have questions?
Our onboarding and support team is here to help you set up your entire after-sales workflow smoothly.
Let’s scale your
service network
Tell us about your team size, number of brands, and service centers. We’ll schedule a personalized demo within 24 hours.
Email us
help.saastechify@gmail.com
Call us
+91 9565892772
Office
FF-29, Gali No. 16 Mangal Bazar, Laxmi Nagar, East Delhi, 110092
Support hours
Mon – Sat · 9am – 7pm IST
Ready to transform your
after-sales operations?
Join hundreds of brands managing tickets, technicians, service centers, analytics, and payouts — all from one unified platform.
Tickets resolved
Service centers
Technicians
Platform uptime